Terms

CREDIT CARD PURCHASES:

We accept American Express, Visa and Mastercard via email and phone orders.

EXCHANGES:

Merchandise purchased from Jacaranda may be exchanged within 10 days of purchase (minus shipping and handling costs) in unused condition. Please contact us to arrange the exchange. We do not offer refunds. ALL SALES ARE FINAL.

HANDMADE ITEMS TO ORDER:

We have a large array of colors and sizes available but if you do not see what you are looking for please contact one of our design associates to design your bespoke piece. Allow 8-12 weeks for completion.

SALES TAX:

We collect sales tax on orders shipped in California.

FOR CUSTOMER SERVICE INQUIRIES:

Phone 1-424-258-6916

Monday - Friday: 9:00a-5p PST 
Saturday: 10:00a-5p, Sunday: closed

Email info@jacarandahome.com

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